General Terms and Conditions of Sale (GTC)

 

ARTICLE 1 - PURPOSE

 

The purpose of these General Terms and Conditions of Sale (hereinafter " the GTC ") is to govern the contractual relationship between KEUR PARIS, a simplified joint stock company with a share capital of 31,900 euros, registered in the Paris Trade and Companies Register under number 834 394 850 and whose registered office is located at 21 rue de l'Hirondelle - 75006 PARIS, (hereinafter " the Seller ") and any customer wishing to make a purchase on the website www.keurparis.fr (hereinafter " the Customer").

The Seller's activity is the manufacture and sale of fashion items, the design and realization of custom embroidery and the retouching of clothing. The company KEUR PARIS markets its products and services via the website www.keurparis.fr.

Any placing of an Order with KEUR PARIS implies the unreserved acceptance of the general terms and conditions of sale described below which prevail over any other document issued to the Customer by KEUR PARIS.

The Seller reserves the right to modify these GTC. The applicable GTCs are those in force on the date of payment of the Order; they apply for the duration necessary for the supply of the goods and services, until the expiry of the guarantees and obligations owed by the Seller.

The fact that KEUR PARIS does not avail itself of any one of the clauses of these general terms and conditions of sale cannot be interpreted as a waiver of the right to subsequently avail itself of any one of these conditions.

 

ARTICLE 2 - DEFINITIONS

The terms and expressions referred to below, when preceded by a capital letter, shall mean, for the purposes of the interpretation and execution hereof :

" Embroidery Keur Paris " : Embroidery whose form is proposed by the Seller and then made by him;

"Personalized Embroidery": Embroidery whose form is proposed by the Customer and then submitted to the Seller for its realization;

"Order": a request for the purchase of a Product and/or a Service made by the Customer to the Seller;

"Delivery Time": period between the date of validation of the Order and the date of Delivery of the Order to the Customer;

"Delivery Costs": the cost of the costs incurred by the Seller to send the Order to the Delivery address indicated by the Customer;

"Delivery": dispatch of the Product to the Customer operating transfer to the Customer of the physical possession of the Product;

"Product": the good(s) for which an Order has been placed;

"Personalized Product": Product marketed by Keur Paris which has been the subject of an Embroidery Service provided by the Seller at the Customer's specific request;

"Price": the unit value of a Product or Service; this value includes all taxes and excludes Delivery Charges;

"Total Price": the total amount of the Products and Services that are the subject of the Order plus the price of the Delivery Charges; this amount includes all taxes;

"Reparakeur": Service offered by KEUR PARIS consisting of retouching a garment held by the Customer by adding an embroidery made by the Seller, on the Customer's instructions. The embroidery can be a Keur Paris Embroidery or a Personalized Embroidery;

"Services": All the services offered on the site and in particular the study, design and realization of embroidery and the retouching of fashion items;

"Site": the website www. "www.keurparis.fr" operated by the Seller in the context of its activity.

 

ARTICLE 3 - TERRITORY

 

These GTC are applicable for Orders placed for Delivery worldwide.

 

ARTICLE 4 - ACTIVITY OF KEUR PARIS

 

On its Website, KEUR PARIS markets several types of products and services such as : 

  • Hand-embroidered fashion items, in limited series, not personalized and accessible in particular in the "Shops" and "Collections" sections of the Site.
  • Embroidery kits are available in the "Do it yourself" section of the Site.
  • Embroidery workshop services, including "Do it yourself".
  • Keur Paris clothing personalized with a drawing of the customer, a drawing Keur Paris or a text to be embroidered in a heart and in particular accessible to the heading "On-measure" of the Site.
  • Garment alteration services allowing the repair and/or personalization of a garment owned by the Customer, thanks to an embroidery proposed by the Customer or chosen from the Seller's collection and handmade by the latter. These services called "REPAKEUR" are accessible in particular under the headings "REPAKEUR" and "Made-to-measure" of the Site.

 

ARTICLE 5 - ORDER  

 

Article 5.1: Non-personalized products

The Order is carried out as follows:

  • The Customer goes to the Site to the section dedicated to non-personalized Keur Paris Products.
  • The Customer selects the model of the Keur Paris Product, the size and the colour desired.
  • The Customer adds the Product to his basket
  • The Customer confirms the contents of the basket
  • Before validating the Order, the Customer is invited to identify him/herself on the Site or, if necessary, to create an account, then to fill in the Delivery address. The Customer undertakes to ensure that the information given in the Sales Order, particularly the delivery address, is accurate and up to date.
  • The Customer is informed of the characteristics of the Product, the Price, the Time of realization of the embroidery, the Delivery time and the method of payment. The Customer is able to check the details of his Order as well as its Total Price, and to correct any errors, before proceeding to payment. The Order shall be considered as validated, firm and definitive as of the full and effective payment of the Order via the secure payment platform.
  • Following payment of the Order, the Customer shall receive an electronic acknowledgement of receipt without delay, which shall constitute confirmation of the Order.

 Article 5.2: For Custom Products

The Order is carried out as follows: 

  • The Customer goes to the Site in the section of his choice dedicated to Personalized Products.
  • The Customer selects the model of Keur Paris product, the size and the color desired. The Customer chooses the text, design and/or motif that he/she wishes to have embroidered. He can download the personal digital file corresponding to the desired embroidery.
  • When it is not a simple text, the Customer shall provide a detailed description of the desired embroidery and specify, where appropriate, the nature of the alterations and/or repairs he deems necessary.
  • The Client gets an overview of the result thanks to the personalization tool.
  • The Customer adds the Product to his basket and proceeds to finalize his Order under the conditions provided for in Article 5.1.

If changes are required to the drawings submitted by the Customer, the Seller shall notify the Customer within two working days of receipt.

If the Customised Product includes a drawing of the Customer that shows many details, the Seller will offer the Customer a simplification of the drawing for the same price as indicated on the page of the Site. If the Customer wishes to keep the original version of his drawing, the Seller will offer to pay the corresponding price supplement via a link provided by the Seller.

The sale is considered firm and final on the day of full and effective payment of the Order on the Site.

For the REPARAKEUR service, the Customer shall send his/her personal garment to the following address KEUR PARIS - 21 rue de l'Hirondelle 75006 Paris France within 14 days of payment of the Order, failing which the Order shall be cancelled. Upon receipt of the Customer's garment, the Seller shall issue a deposit slip in accordance with Article 14 hereof.

In the event that the product ordered by the Customer is no longer available for sale, the Vendor shall inform the Customer of this fact, when processing the Order, by e-mail to the e-mail address indicated. These products shall not be invoiced to the Customer.

 

ARTICLE 6 - REFUSAL OF THE ORDER

6.1 General conditions of refusal and cancellation of the Order

In accordance with Article L. 121-11 of the French Consumer Code, the Vendor reserves the right to refuse or cancel the Order for a legitimate reason. This shall in particular be the case:

  • In the event of a technical error concerning the information of the Products on the Site
  • In case of lack of availability of Products
  • In case of force majeure as defined in Article 14
  • In the event of an abnormal Order and/or placed in bad faith
  • If there are legitimate reasons to believe that the Customer is insolvent

In the event of cancellation of an Order that has already been validated, and if payment has been made in full, the Seller shall refund the Total Price of the Order.

6.2 Special conditions for refusing and cancelling personalisation requests

If, after studying the personalisation request, the Seller finds that the characteristics of the Personalised Embroidery submitted by the Customer make it impossible to carry out the personalisation service with the means at the Seller's disposal, the Seller may reject the Customer's request.

The rejection of the request for personalisation is notably possible when the desired Personalised Embroidery infringes the values of the company KEUR PARIS (notably in the case of incitement to hatred or violence), third party rights and notably intellectual property rights, or if it involves a level of complexity or materials not supported by the Seller.

The Order will also be rejected if the personal file submitted by the Customer to the Seller as part of the Order for a Personalized Embroidery is not legible, if the image quality is unsatisfactory or if the characteristics of the embroidery are not sufficiently identifiable.

In the event of rejection of the request for personalisation, the Seller shall inform the Customer within the time limit for completion of the embroidery, indicated at the time of the Order.

Repair Services supports the following types of garments/accessories:

T-shirts, Sweatshirts, Shirts, Jackets, Sneakers, Socks, Sweaters, Pants, Dresses...

The Repairing Services take care of the following matters:

Cotton, Wool, Synthetics, Linen...

The Repair Services do not support leather and lace garments.

Repair Services are performed on clean, dry clothing that can withstand handling. Consequently, if, upon receipt of the Customer's garment, the Seller finds that it is in a condition that does not allow the service to be carried out in accordance with the aforementioned standards, the Seller shall notify the Customer by e-mail and the Order shall be cancelled.

The REPAIR ORDER shall also be cancelled if the Seller does not receive the Customer's garment within 10 days after payment of the Order.

In the event of cancellation of an Order involving the personalisation of the Customer's garment, the Seller shall refund the Total Price of the Order and shall reship, where applicable, the Customer's garment within 10 days of the Seller's refusal notified by e-mail, at the Customer's exclusive expense. 

 

ARTICLE 7 - PRICE AND TERMS OF PAYMENT

 

Payment of the Total Price is made at the end of the Order process as provided for in Article 2 of these GTC.

All payments are payable in full and in a single instalment at the time of the Order. All payments are made by credit card by secure transfer(Visa, Mastercard, Amex) or by Paypal payment, on the Site. The Vendor shall implement all means to ensure the confidentiality and security of data transmitted on the Site.

The Sales Prices are mentioned on the Site, all taxes included and in euros.

The transaction is immediately debited to the Customer's bank card after verification of the latter's data, upon receipt of the debit authorization from the issuer of the bank card used by the Customer. To this end, the Customer confirms that he is the holder of the bank card to be debited and that the name on the bank card is indeed his own.

The Price of Custom Products may vary according to the characteristics of the desired embroidery and the type of Services it requires. The price is then communicated by the Seller after studying the Customer's request, formulated through the Site's personalization tool in accordance with Article 5 of these Terms and Conditions of Sale. The Customer is informed of the Total Price of the Order before validation and payment of the Order.

The effective and total payment of the Order characterizes the sale. If it is impossible to debit the sums due, the sale shall be cancelled by operation of law and the Order shall be cancelled.

Any special request made by the Customer after the Order and generating costs for the Vendor may be subject to additional invoicing to the Customer.

 

ARTICLE 8 - WITHDRAWAL

 

The Customer is informed that the Seller is only obliged to take back the Products returned as a whole, in their complete and intact original packaging. No returns will be accepted if the returned item has been visibly used or damaged by the Customer, making the Product unfit for sale.

 For Products that are not subject to any customization / hand made embroidery :

The Customer has a period of 15 calendar days from receipt of the Product to exercise his right of withdrawal, in accordance with the provisions of Articles L221-18 et seq. of the Consumer Code. The Customer shall first inform the Seller of the exercise of his right of withdrawal by sending a letter to the address: KEUR PARIS - 21 rue de l'Hirondelle 75006 Paris France or an email to the address: keurparis@gmail.com

In this letter, the Client shall indicate his/her wish to exercise his/her right of withdrawal, the number and date of his/her Order and the references of the product concerned. The Client shall then proceed to return the Products to KEUR PARIS - 21 rue de l'Hirondelle 75006 Paris France. The cost of returning the Products shall be borne exclusively by the Client.

The Seller shall proceed with the exchange agreed with the Customer upon receipt of the Products. The Seller does not proceed to reimbursement even in case of retraction but only to exchanges or credit notes.

Concerning CustomisedProducts: In accordance with the provisions of article 221-28 3° of the Consumer Code, the right of retraction does not apply for Customised Products and/or hand-embroidered Customised Products, thus depriving the Customer of the possibility of returning the Customised Products.

Products that are discounted or on sale will not be returned, exchanged or refunded.

Article 8.2 Returns policy, excluding the right of withdrawal

At the end of the withdrawal period, Products that are not discounted or sold out and that have not been personalized are exchangeable for 15 days from their receipt by the Customer and are not refundable. The costs of returning the Products that the Customer wishes to exchange are borne exclusively by the Customer.

The exchange may be carried out among all non-personalised Products, of equivalent Price, offered for sale by KEUR PARIS on the Site, as long as stocks are available.

At the end of the withdrawal period, the Products sold will not be taken back, exchanged or refunded.

Personalized Products are not taken back, exchanged or refunded. In the event of an error on the order or a defect on the Personalized Product, the Company will examine the order and may proceed to reimburse it by returning the disputed Product.

 

ARTICLE 9 - DELIVERY

Article 9.1 Terms and Conditions of Delivery

Before validating the Order, the Customer selects the desired Delivery method and the Delivery address. Delivery of the Products covered by the Order shall only take place once the Order has been paid in full and in full and confirmed by the Seller.

Delivery shall take place within the Territory as defined in Article 3. The Seller shall not be held liable for any failure to Deliver due to any error in the entry of Delivery information. The costs of the new Delivery resulting from this error shall be borne exclusively by the Customer.

The Delivery Costs incurred for each Order are calculated according to the destination and delivery method chosen for the Products ordered. Additional charges may be applied by the customs authorities of certain countries. These additional costs remain the exclusive responsibility of the Customer. For all Deliveries made outside metropolitan France, the Customer shall be considered as the importer of the Products delivered and shall therefore comply with the regulations in force in the countries concerned.

The company KEUR PARIS offers different modes of Delivery:

-Delivery Colissimo

-Mondial Relay

-Collection from our offices in rue de l'Hirondelle by appointment

Article 9.2 Delivery Time

The maximum Delivery period is set at 30 calendar days from the confirmation of the Customer's Order by the Seller, following payment.

Exceeding delivery deadlines shall not give rise to damages.

The delivery times indicated remain dependent on the possibilities of supply and transport.

Article 9.3 Delivery costs

The applicable Delivery Charges are those mentioned on the Website at the time of the Order according to the country of reception and the method of Delivery selected by the Customer.

When the Products are not received by the Customer and must be reshipped, additional Delivery costs may be invoiced to the Customer under the same conditions as those provided for the initial Order.

Article 9.4 Late Delivery

In the event of late Delivery, the Order is not automatically cancelled.

The Seller shall inform the Customer by e-mail that Delivery will be delayed.

However, in the event of a breach of the Seller's delivery obligation at the end of the agreed period, the Customer may terminate the contract, by registered letter with acknowledgement of receipt or in writing on another durable medium, if, after having instructed the Seller in the same manner to make delivery or provide the service within a reasonable additional period, the Seller has not performed within this period.

The contract shall be deemed to be terminated upon receipt by the Seller of the letter or writing informing him of such termination, unless the Seller has performed in the meantime. Nevertheless, the Customer may immediately terminate the contract if the Seller refuses to deliver the goods or if the Customer does not fulfil its delivery obligation on the date or on the expiry of the period provided for and if this date or period constitutes for the Customer an essential condition of the contract, as defined in Article L138-2 of the French Consumer Code. 

When the contract is terminated, the Seller shall be obliged to reimburse the Customer for all sums paid, no later than 14 days following the date on which the contract was terminated. In the absence of reimbursement within this period, the sum paid by the consumer is increased under the conditions of Article L138-3 of the French Consumer Code.

In the event that the Order has not yet been dispatched when the Seller receives the Customer's cancellation notice, Delivery shall be blocked and the Customer shall be reimbursed any amounts debited within fifteen days of receipt of the cancellation notice.

In the event that the Order has already been shipped upon receipt by the Seller of the Customer's cancellation notice, the Customer may still cancel the Order by refusing the package. The Seller shall then proceed to reimburse the amounts debited and the return costs paid by the Customer within fifteen days following receipt of the return of the refused package, complete and in its original condition.

Article 9.5 Verification of Delivery

If, upon receipt of the package, the Customer notes that it is clearly deteriorated or does not conform to the Delivery, the Customer is required to express clear and precise reservations on the delivery slip, or even to refuse the package. Reservations and claims must be sent to the carrier by registered letter with a request for acknowledgement of receipt within three working days following the date of receipt of the package. In the absence of a complaint within the aforementioned time limit, action against the carrier is no longer permitted in accordance with article L133-3 of the French Commercial Code. The Customer shall send a copy of this letter to the Seller and may request the return of the Product.

Once the Customer's return request has been made by the Customer to the Seller, the Seller shall send, by electronic means to the address indicated by the Customer at the time of the Order, a return form to be attached to the shipment of the Products.

 

ARTICLE 10 - GUARANTEES

Article 10.1 Compliance

The Customer is informed that the Seller is liable for any defects in the conformity of the Products existing at the time of delivery of the Product in accordance with Articles L217-4 et seq. of the French Consumer Code. In the event of a lack of conformity, the Customer may request either repair or replacement of the Product. If the Customer's choice entails a cost that is clearly disproportionate to the other option, the Seller may proceed according to the most suitable option.

If replacement or repair is not possible, the Client may return the Product and be refunded the Total Price or keep the Product and be refunded part of the Total Price.   

Article L217-5 of the Consumer Code

 "The property is in accordance with the contract:

1° If it is fit for the use usually expected of a similar good and, where appropriate :

- if it corresponds to the description given by the seller and has the qualities which the seller has presented to the buyer in the form of a sample or model ;

- if it has the qualities that a buyer may legitimately expect in the light of public statements made by the seller, the producer or his representative, particularly in advertising or labelling ;

2° Or if it has the characteristics defined by mutual agreement between the parties or if it is suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter. »

The Customer has a period of two years to act as a legal guarantee of conformity as from the Delivery of the Product.

The legal guarantee of conformity applies independently of any commercial guarantee that may be granted by the Seller.


Article 10.2 Hidden defects

The Customer also benefits from the guarantee for hidden defects under the conditions provided for in articles 1641 and following of the Civil Code. The Seller shall not be held liable for apparent defects at the time of Delivery.

In order to invoke the warranty for hidden defects, the Customer shall be required to prove that the defect was not visible and apparent at the time of Delivery. In the event of an apparent defect at the time of Delivery, the Customer must express specific reservations to the carrier. The Customer having implemented the guarantee for hidden defects may return the Product and be reimbursed the full amount of the selling price or keep the Product and obtain a reduction in the selling price. If necessary, the Seller's carrier will contact the Customer to schedule the return of the Product(s) concerned.

The time limit for taking action is two years from the discovery of the defect.

In the event of the implementation of one of the above-mentioned guarantees, the Customer must inform the Seller by registered mail with acknowledgement of receipt to the following address KEUR PARIS - 21 rue de l'Hirondelle 75006 Paris France. He shall mention in particular the references of the Product concerned, the date and number of the Order placed and shall specify the nature of his request.  

In the event of reimbursement or repair of the Product covered by the warranty, the Customer shall return the Product to the Seller's address under the conditions set out in Article 9.5.

 

ARTICLE 11 - LIABILITY

 

Article 11.1 Force Majeure

KEUR PARIS cannot be held liable in the event of an event of force majeure which would prevent the performance of its obligations in accordance with Article 14 hereof.

Article 11.2 Use of the Site

The company KEUR PARIS cannot be held liable for any direct or indirect damage that may result from the use of the Site, including inaccessibility, loss of data, deterioration, destruction or viruses that may affect users' computer equipment and/or the presence of viruses on the Site.

Article 11.3 Presentation of the Products

Photographs as well as graphics that represent the products on the Website and in particular through the personalisation tool are communicated in order to illustrate the products. Slight differences may be noted between the products ordered and the photographs and graphics of the Products on the Website. The Seller undertakes that these differences are not substantial and that the Product remains, in any event, in conformity with the characteristics indicated on the Site.

Article 11.4 Custom Embroidery

The Customer shall ensure, prior to the transmission of his personalized design, motif or text to the Seller, that it does not infringe the rights of third parties such as intellectual property rights or personality rights. He shall also ensure that the design, motif or text chosen complies with the laws and regulations in force.

The Customer assures that he is the holder of all the rights relating to the files submitted as part of a customization request and guarantees the Vendor against any action relating to the content of these files.

The Seller cannot be held responsible for defects in the Custom Embroidery when these result from an erroneous description by the Customer or from the submission by the Customer of a design, motif and/or text that contains this defect.

Article 11.5 Repair Services

The company KEUR PARIS is not responsible for the Customer's clothing which would have been sent to the Seller for the provision of a REPAIR SERVICE prior to the validation of the personalisation request and the full and effective payment of the Order.

Before the Customer sends the garment to be altered or personalised, the Customer shall ensure that the garment is in a condition to be shipped and handled by the Seller afterwards. Indeed, the Seller shall not be required to perform the REPAIR service if the condition of the garment transmitted would not allow for the retouching or personalization ordered.

The Seller shall inform the Customer, within the time limit set for the performance of the service, indicated at the time of the Order, of the impossibility of carrying out the alteration or personalisation of the garment and shall proceed to refund the Total Price of the Order, as well as to return the garment to the Customer, at the Customer's exclusive expense, to the address indicated by the Customer at the time of the Order.

In the event of impossibility to return the object entrusted (loss, exchange, theft, fire, etc...), except in cases of force majeure, the provider is presumed responsible according to Article 1933 Civil Code. In this case, it is up to the Vendor to prove that he has not committed any fault.

When a set, or part of a set has suffered deterioration or loss while the garment is on deposit with the Seller. The compensation of the ensemble can only be made if the totality of the pieces has been given to the Seller to be treated, under the conditions specified in Article 14.

 

ARTICLE 12 - INTELLECTUAL PROPERTY

KEUR PARIS is the owner of all intellectual property rights attached to the Products offered on the Site as well as to the brands associated with these Products and more generally to all visual and/or textual and/or sound elements on the Site.

The company KEUR PARIS is the owner of the intellectual property rights relating to Broderies Keur Paris.

Consequently, any total or partial, direct or indirect, reproduction of any of the elements of the Site and in particular of Broderies Keur Paris, on any medium whatsoever, without the prior consent of KEUR PARIS, is prohibited and may be subject to prosecution.  

The transmission by the Customer of any design/pattern and/or text to the Seller as part of the personalisation of a garment does not transfer the intellectual property rights attached to said design/pattern and/or text.

 

ARTICLE 13 - FILE SUBMITTED BY THE CLIENT

 

In the context of a personalisation request involving the submission of a personal file of the Customer, the Customer is invited to submit files with a high level of resolution in order to guarantee a quality personalisation service.

The Site allows the downloading of files within the limit of 40mb and 4096x4096 pixels.

 The file formats accepted by KEUR PARIS are the following:

-.png

- .jpg

- .pdf

 

It is preferable to submit a digital version of the submitted design, pattern and/or text. However, it is possible for the Customer to take a photograph of the design, motif and/or text as long as the result is of high quality, sharp and allows the precise identification of the characteristics and colours of the desired embroidery. 

 

ARTICLE 14 - FORCE MAJEURE

 

In case of force majeure, as defined by law and by the jurisprudence of the French courts, the execution of the Vendor's services will be suspended in whole or in part.

The execution of the GTC will be suspended for as long as the case of force majeure lasts and the execution and delivery times will be extended accordingly. The Seller shall make its best efforts, if it is possible, to inform the Customer of the occurrence of the force majeure within 8 days of its occurrence, by means of the e-mail provided by the Customer on the Site.

If the event of force majeure should last more than 30 days from its occurrence, either party may terminate the contract by registered letter with acknowledgement of receipt without either party being able to claim damages.

 

ARTICLE 15 - STORAGE OF GOODS - INSURANCE

 

KEUR PARIS takes out a multi-risk insurance policy covering the goods in the event of loss, destruction, fire, theft or water damage.

The Customer shall inform the Seller, no later than at the time of Delivery, of the value of the goods on deposit at the Seller's premises. Failing this, compensation following a possible loss shall be limited to a ceiling of €2,000 excluding tax. 

Upon receipt of the Customer's garment, the Seller shall issue a deposit slip to the Customer containing the following information: 

  • The characteristics of the garment handed over
  • Any damage to the garment
  • The date of delivery of the garment
  • The number of items involved
  • The nature and price of the service
  • The possible reserves of the Seller

Compensation following a possible claim shall be made on presentation of proof of the cost price of the goods.

 

ARTICLE 16 - PERSONAL DATA

 

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, KEUR PARIS undertakes to comply with the legal and regulatory obligations regarding the protection of personal data incumbent upon it in the context of these GTC (hereinafter referred to as "Personal Data").

The processing carried out by KEUR PARIS has an explicit, legitimate and determined purpose.

The purpose of the computerised treatment of the Personal Data collected is:

  • order management
  • invoice management
  • customer relationship management
  • the implementation of after-sales service
  • the implementation of the legal guarantees granted to the Client.

KEUR PARIS alone determines these purposes, hence its capacity as data controller.

All the information collected during the Order is necessary to enable KEUR PARIS to manage the Order.

The recipients of the Personal Data collected are the teams of KEUR PARIS and its service providers in charge of the Delivery of the Order. The Website host will only access the data collected if it is required to comply with a mandatory provision resulting from European legislation or national law.

The Personal Data processed within the framework of the Order will be kept by KEUR PARIS for a period of 6 months after the Order has been delivered.

The Personal Data collected in the context of the Order will be as follows: Surname, first name, title, postal address, telephone number and email address.

The data filled in at the time of payment of the Order are kept only for the time it takes to complete the payment transaction.

Subject to having given their consent, the Customer's e-mail address may be used by KEUR PARIS for commercial prospecting purposes. In this case, the e-mail address and the data relating to commercial proposals concerning the Client will be kept for three years from the date of their collection or from the last contact with KEUR PARIS. 

The Customer may at any time withdraw his consent to the processing of Personal Data carried out on the basis of such consent.

The Customer has the right to access, rectify and delete Personal Data concerning him/her, which he/she may exercise directly with the Seller's customer service department by contacting him/her at the following e-mail address: keurparis@gmail.com or at the following postal address: KEUR PARIS - 21 rue de l'Hirondelle 75006 Paris France, enclosing a copy of an identity document with his/her request.

Furthermore, within the limits established by law, the Customer also has the right to oppose the processing of his data, to limit it, to decide on the post-mortem fate of his data, to withdraw his consent at any time and the right to the portability of the personal data provided.

KEUR PARIS undertakes to act only within the framework of the authorisations it has received from the Customer, unless it is required to comply with a mandatory provision resulting from European legislation or applicable national law.

The company KEUR PARIS undertakes to respect the following obligations and to ensure that they are respected by its staff:

- not make any use, disclosure, copy of the Personal Data entrusted to him except in the context of the processing for which the purposes are provided for herein;

- to take all measures to avoid any misappropriated or fraudulent use of the Personal Data during the execution of the contract with the Customer;

 In the event of a violation of Personal Data observed by KEUR PARIS (loss of availability, integrity or confidentiality of personal data, accidentally or unlawfully), the Seller undertakes to notify the Customer of the violation as soon as possible after its observation.

The company KEUR PARIS is committed to the Customer to respect the obligation of data protection described herein by its staff and its possible subcontractors. In this respect, it undertakes to inform the Customer of the identity of its subcontractor or of any changes thereto so that the Seller can oppose such changes if necessary.

KEUR PARIS shall only use sub-contractors who can provide sufficient guarantees as to the implementation of appropriate technical and organisational measures to ensure the Client's compliance with the applicable laws and regulations on data protection. It undertakes to sign a written contract with its subcontractor imposing the same data protection obligations as those provided for in these GTC, and in particular obligations concerning confidentiality, security, cooperation in the event of data breach and international transfers of Personal Data.

The Customer is informed that any consumer may register free of charge on an opposition list called "Bloctel" in order to no longer be canvassed by telephone by a professional with whom he has no current contractual relationship. The consumer can register on the www.bloctel.gouv.fr website.

 

ARTICLE 17 - MANAGEMENT OF COOKIES

 

Some functionalities of this website, published by XX, require the storage of tracers (cookies).

A"cookie" is a small text file, identified by a name, that can be sent to your browser by a website you connect to. For the proper functioning of the Site, cookies are implanted on your computer allowing us to collect information on the way you interact with the website and to remember you.

In accordance with regulations, the use of cookies strictly necessary for the operation of the website by Keur Paris and essential to the provision of our services, do not require your permission. The use of other tracers is subject to your consent, which you may modify or withdraw at any time.

 

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 NECESSARY COOKIES: These cookies are essential for the optimal functioning of our Site. Without these cookies, our Site will not function as well as we would like it to, and we may therefore have difficulty or be unable to provide certain services or features.

NAVIGATION COOKIES AND HEARING MEASUREMENT: This type of tracker allows us to evaluate the traffic on our site, to count the number of visits to each page of the site and to know the performance of the site. These data are collected anonymously.

We use Google Analytics for this purpose: This service provided by Google makes it possible to obtain data on users' access to the websites. Certain data is then analysed, such as data on the frequency, date and duration of website visits. The information generated by the cookie about your use of the website will therefore be stored and managed by Google, Inc (a US company). The parameter setting of these cookies is carried out with the dedicated service of Google https ://tools.google.com/dlpage/gaoptout

Information relating to user navigation may be stored on the user's terminal when using the website. However, the user has the possibility of opposing the use of cookies by configuring his browser software. As each browser software is different, the user is invited to consult his browser's instructions to set it up as he wishes.

ADVERTISING COOKIES: Keur Paris and its partners use tracers in order to display content for marketing and/or advertising purposes on the Site corresponding to your centres of interest. These cookies are deposited by Keur Paris or by its partners, on its own behalf or on behalf of its third party partners. 

You have the possibility to oppose the use of cookier for displaying targeted advertising by logging in to the website...

Please note that refusing to receive targeted advertising will not prevent advertising from being displayed on our Site, it will simply ignore your interests.

PREFERENCES COOKIES : Keur Paris uses tracers to customize the display of our products and services based on those you have previously consulted on the Site. In particular, they make it possible to store information about your preferences for future visits to the Site. 

SOCIAL NETWORK COOKIES: We use trackers to allow you to share content on social networks. The social network providing the sharing option on our Site may identify you and collect data about your browsing.

The social networks concerned are the following: 

  • Facebook
  • Instagram

The setting of the cookies concerned is done via the dedicated interface on each of the platforms concerned. We therefore invite you to consult the privacy policy of these social networks in order to be aware of the purposes of use.

By clicking on the "I ACCEPT ALL COOKIES" box that appears when you arrive on our site, you consent to the deposit of all the aforementioned cookies.

When using the website, third parties may collect information relating to the user's terminal, enabling them in particular to identify centres of interest through the elements consulted on the website. KEUR PARIS has no control over the collection of this information by third parties, and is in no way responsible for the processing of this information.

In addition to your right to revoke your consent at any time to have a particular cookie placed on your terminal, you have the right to access, rectify, delete or port your data, or you may object to the processing of your data (or ask for it to be limited), or you may define the fate of your post-mortem data. These rights can be exercised by e-mail to bonjour@keurparis.com.

Cookies may not be stored for more than 13 months.

 

ARTICLE 18 - CONFIDENTIALITY

 

Each party undertakes to maintain the confidentiality of any information, document, drawing or data of any nature bearing the confidential nature, which would have been brought to its knowledge in the context of the execution of the present GTC.

The parties undertake to communicate confidential information only to members of their staff, service providers and subcontractors who need to know it for the exclusive purpose of executing the Order and undertake to ensure that they respect this confidentiality.

This commitment is valid for the entire duration of the application of these GTC and for a period of two (2) years following their expiry or termination.

 

ARTICLE 19 - LITIGATION- MEDIATION

 

In case of dispute, the Customer will contact in priority the Customer Service of KEUR PARIS in order to seek an amicable solution, by sending a letter to the following address KEUR PARIS - 21 rue de l'Hirondelle 75006 Paris, France or an email to bonjour@keurparis.com

Pursuant to Article L612-1 of the French Consumer Code, the consumer has the right to have recourse free of charge to a consumer mediator, with a view to the amicable resolution of his dispute with a professional.

Any customer who intends to submit a dispute arising in connection with the acquisition of a product through this Site may contact the consumer mediator and the possibility of using the mediation platform made available by the European Commission and accessible via the following link: https: //ec.europa.eu/consumers/odr/main/?event=main.home2.show.

 

ARTICLE 20 - NULLITY OF A CLAUSE OF THE CONTRACT

 

If any of the provisions of these GTC were to be invalidated, such invalidity would not entail the invalidity of the other provisions of the GTC, which shall remain in force between the Parties.

 

ARTICLE 21 - APPLICABLE LAW AND LANGUAGE

 

These GTC are subject to French law.

In the event of translation into one or more foreign languages, the French version shall be authentic.

 

ARTICLE 22 - COMPETENT COURT

Any dispute arising from the validity, interpretation or execution of these GTC shall fall within the jurisdiction of the French courts.

Contact:

KEUR PARIS,

21 rue de l'Hirondelle

75006 PARIS

Simplified joint stock company under French law with a share capital of 31,900 euros

Registered with the Paris Trade and Companies Register n°834 394 850

Intracommunity VAT number: FR40834394850.

 

Director and founder: Eva Bromberg

bonjour@keurparis.com

0143542780